HarpPilot Support

Questions, problems, and how to reach a human.

Email: bdrasin@gmail.com

HarpPilot is made by one person, so replies are not instant — but every message is read and answered.

Reporting a bug

The more of this you can include, the faster it gets fixed:

Frequently asked questions

The app isn't hearing anything when I tap Track pitch

HarpPilot needs microphone permission. Check Settings → HarpPilot → Microphone on your device and make sure it's switched on. If you denied the prompt the first time, this is the only place to turn it back on. Everything except the listening features works without it.

It's detecting the wrong note

Try a quieter room first — background music and conversation both confuse pitch detection. If it's still jumpy, open Properties and raise Minimum Confidence, which makes HarpPilot wait for a clearer signal before committing to a note. If it instead feels sluggish or unresponsive, lower it. Tone Tolerance controls how close to true pitch you have to be.

I keep playing a note but the cursor won't advance

Repeated identical notes need a detectable gap between them, otherwise HarpPilot can't tell one long note from two short ones. Try a slightly more articulated attack between them, or raise Note Separation in Properties.

Where are my saved tabs stored? Do they sync?

Saved tabs live on your device only. There is no cloud sync and no account, which also means tabs do not survive deleting and reinstalling the app, and do not follow you to a new phone. If a tab matters to you, keep a copy of the text somewhere else too.

How do I get a tab from HarpTabs.com into the app?

Find a diatonic tab on HarpTabs.com — those are marked § — and copy just the tab body, skipping the header, ratings, and footnotes. In HarpPilot go to Tabs → Library → New Tab, give it a title, paste, then tap Clean Input to strip anything that isn't tab and normalize the spacing. Save, and it's available in the Transposer.

The tab was written for a different harp than the one I own

That's what the Transposer is for. Most shared tabs are key-agnostic — the numbers describe a shape that works on any 10-hole diatonic harp, and the harp you pick determines the key it sounds in. Open the tab, set Harmonica Key to the harp in your hand, and set Target Position/Key to the position you want. Use Down / Up if the melody sits too high or low.

Which harmonicas are supported?

Standard 10-hole diatonic harmonicas in Richter tuning, in all 12 keys. Chromatic harmonicas and alternate tunings aren't supported yet. Overbends on holes 2, 3, and 8 are deliberately excluded, since they aren't reliably playable on a stock harp.

What's the difference between the free and Pro features?

Free covers everything you need with a single harmonica: Find Song Key places the detected key on the harp you already have and rates it easy, tricky, or expert, and you can save up to five tabs. Pro adds My Harps — tell HarpPilot which harps you own and it picks the best one out of your case — plus unlimited saved tabs. Tabs you saved beyond the free limit always stay visible and editable. Pro is a one-time purchase, not a subscription.

I want Pro but the price is a problem

Then the app is my gift to you. Pro is here to defray some of the cost of building and maintaining HarpPilot, but nobody should be priced out of it. Email me and I'll send you a code — no explanation needed.

If you feel like telling me how you use HarpPilot, what you like about it, or just naming some music you want to turn me on to, that's very welcome. But it isn't the price of admission.

I bought Pro, or was sent a code — how do I use it?

Open the Pro window from anywhere it appears in the app. Restore Purchases re-applies a purchase you already made; Have a code? Redeem it opens the App Store's code sheet. A purchase follows your Apple ID, so it carries across your devices and survives reinstalling the app — you never pay twice.

Does HarpPilot record me?

No. Audio is analyzed as it arrives and discarded; nothing is written to disk or sent anywhere. See the privacy policy for the specifics.